HSBC is one of the world's largest banking and financial services organizations, operating in 64 countries. Our goal is to support growth, help businesses thrive, and empower people to achieve their ambitions.
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
Real Estate Services plays a vital role in supporting the Bank's strategy through innovative initiatives across workplace strategy, facilities management, health & safety, sustainability, retail, and risk management.
Role Purpose:
The role is responsible for managing the full vendor lifecycle across ~1,000 Real Estate Services (RES) vendors, supporting Workplace Experience, Operations, Design & Construction, and Portfolio Management.
Working closely with senior Real Estate, Procurement, regional, and cross-functional stakeholders (e.g., Risk, Legal), the role provides leadership in vendor and third-party operational and commercial management.
In this role you will
* Lead a team of supplier, contract, and cost management professionals.
* Ensure consistency across all vendor, third-party, and contract processes.
* Oversee global supplier performance and addressing issues proactively.
* Partner with Procurement and Infrastructure to drive performance improvements.
* Support RES teams with vendor strategy and best practices.
To be successful in this role you should meet the following requirements
* Deep expertise in Real Estate Services, contracts, and commercial administration in a global context
* Strong background in contracts, procurement, supplier management, high-risk contracts.
* Experience with third-party and supplier risk management, particularly within HSBC's internal procurement processes
* Proven ability to lead new supplier management processes and leverage strong internal networks
* Familiarity with tools and systems used in supplier management
* SEEPs or equivalent procurement knowledge; strong experience in commerce and contracting
* Excellent communication, stakeholder management, relationship-building, and negotiation skills
* Skilled in managing priorities, ambiguity, and complex projects with a commercial mindset
The role is based in Birmingham, UK Hybrid.
Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:
Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500
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