Join to apply for the Senior Retail Sales Advisor role at Brewers Decorator Centres.
We have an exciting opportunity for a friendly and reliable Senior Retail Sales Advisor to join the team at our Brewers Decorator Centre in Barnes on a 12‑Month Fixed Term Contract. Provide exceptional service to our customers in store, support the Branch Manager, and help keep the branch running smoothly and efficiently.
Brewers Decorator Centres provided pay range
This range is provided by Brewers Decorator Centres. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
12‑Month Fixed Term Contract based on skills and experience.
Working hours: 40 hours per week over 5 days, Monday to Friday with Saturdays on a rota.
Responsibilities
* Assist the Branch Manager with developing the branch and team, including deputising in their absence
* Provide exceptional service to customers in branch, delivering upon our reputation for quality Brewers service
* Handle keyholder responsibilities, cashing up and associated supervisory tasks
* Allocate work to the team, keeping them motivated and driven
* Use product knowledge to provide recommendations and help customers find the best product for their needs
* Plan and agree sales forecasts with the Branch Manager in line with Company targets
* Ensure orders and enquiries are dealt with and followed up on promptly
* Mix paint for customers, process specialist orders, and request special stock within the Branch network
* Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
* Promote seasonal and special items, including merchandising goods in‑store to increase visibility and sales
* Assist with stock maintenance in the branch
Qualifications
* Experience in a retail environment, ideally in a team leader or supervisory role
* Exceptional customer service and communication skills, able to translate customer requirements into product recommendations
* Highly motivated, with the drive to succeed and deliver a great job
* Approachable, with an open and friendly personality – happy to help both customers and colleagues
* The ability to motivate and inspire colleagues to achieve the highest level of customer service
* Enjoys working and supporting a team, while also capable of working independently
* Keen to learn, develop skills, and progress within the industry
* Ideally lives close to the store to respond to potential alarm calls out of hours
* Interest in the industry is advantageous but not essential as product training will be provided
Benefits
* Competitive salary
* 31 days holiday including bank holidays, increasing with service
* Free life assurance
* 5% employer contribution to the pension plan (subject to employee contributions)
* Stream – a money management app granting access to a percentage of pay as you earn it
* Employee Assistance Programme – accessible to colleagues, partners/spouses and dependents
* Virtual GP service for itself and dependent children for unlimited medical advice
* Medicash – optional funded scheme for routine healthcare treatments
* Brewers Colleague discounts on home improvements
* Discounts and rewards with selected partners – major high‑street brands, supermarkets, etc.
* Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme
* Staff uniform and uniform cleaning tax relief
* Comprehensive Induction Programme and ongoing development
* After a qualifying period, eligibility for additional benefits such as profit‑related pay, enhanced Maternity/Paternity pay and the use of Holiday Homes in Cornwall or the Lake District
The Brewers Decorator Centre in Barnes is located on Upper Richmond Road, offering an impressive range of trade and designer paints, wallcoverings, sundries, and equipment. The branch opens Monday to Friday 7am–5pm and Saturday 8am–5pm.
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment to succeed and will support any reasonable request where we can.
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