Join a leading independent technology and services provider as a Technician 2!
Job Overview:
To act as an on-site and virtual guide during the transition from Zoom to Microsoft Teams, helping colleagues understand new features, adopt best practices, and feel confident using Teams for collaboration and meetings
Rate £19.34/Hr through UMB£14.90/Hr through basic PAYE£16.92/Hr through Premium PAYE
Location Accelerator Birmingham: 2 St Philips Place, Birmingham B32RB
Contract Until 23rd May
Timings: Monday - Friday working hours 09:00 - 05:30
Job Description
* Be proactive with a visible and approachable presence to answer how to questions (not technical troubleshooting)
* Deliver demos via Microsoft Teams both in person and for remote colleagues using pre-defined scripts and presentation decks
* Explain differences between Zoom and Teams (meeting setup, chat, collaboration tools)
* Share tips and best practices for effective use of Teams
* Encourage engagement and confidence in using Teams for daily work
* Record all assistance provided to colleagues
Skills & Experience
1. Strong knowledge of Microsoft Teams features and functionality
2. Ability to communicate clearly and educate users in a friendly, non-technical way
3. Familiarity with Zoom to explain migration differences
4. Comfortable presenting and engaging with both in-person and remo...