Customer Service Coordinator (Transport & Logistics) Leicester | £25,000 – £30,000 DOE | Monday to Friday, 8:30am – 5:30pm Join a well-established and growing business within the transport and logistics sector, known for its reliable service, strong customer partnerships, and supportive team culture. This is an exciting opportunity for a proactive Customer Service Coordinator who enjoys working in a fast-paced environment and thrives on keeping things running smoothly for customers. The Role – Customer Service Coordinator As a Customer Service Coordinator, you’ll act as the link between customers, transport planners, and drivers, ensuring every delivery runs as smoothly as possible. You’ll handle customer enquiries, resolve issues quickly, and provide updates in a calm, professional manner. This is a great role for someone who has worked in transport, logistics, distribution, or manufacturing and understands how important clear communication and attention to detail are in a busy operations setting. Key Responsibilities * Act as the first point of contact for customer queries via phone and email. * Keep customers updated on deliveries, collections, and potential delays. * Liaise with transport planners and drivers to ensure accurate, timely communication. * Handle issues in a professional, solution-focused way - maintaining a positive customer experience. * Maintain ...