Kinaxia Logistics & Fulfilment are looking to recruit an Administration Team Leader to join their team at their site in Snetterton. The Administration Team Leader will be responsible for providing general administration support to ensure effective and efficient service levels are being delivered and maintained.
* Monday – Friday
* 40 hours per week
* 29k per annum
* Additional benefits:
* Life Assurance
* Pension
* Onsite Parking
* Cycle to work scheme
* Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
* Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)
About the job:
* Develop and implement general administrative processes and procedures and ensure they are being adhered to in an efficient and effective manner to deliver a world class service;
* Supervise the creation of relevant and structured filing systems to establish and maintain an organised department;
* Supervise the answering and direction of queries ensuing accurate information is being provided to guarantee an excellent customer service is being delivered;
* Develop any appropriate databases necessary to collate information required and ensure data is being checked and reconciled where appropriate to identify and resolve any discrepancies to ensure 100% accuracy;
* Lead on the continual development of processes and procedures to improve the efficiency of the department;
* Provide leadership and motivation to your team to build an effective and engaged workforce resulting in improved productivity and sustained customer service levels;
* Continually audit the accuracy of information held to ensure standards are being adhered to;
* Lead on a training and development programme to ensure you have the right people, in the right roles, at the right time;
* Build, grow and maintain effective working relationships with key stake holders in the business and promote partnership working to improve operational efficiency
* Monitor all information to ensure it is up to date and held in a secure location in order to comply with GDPR legislation.
Your knowledge and experience:
* Relevant administration / business qualifications
* Working knowledge of administration principles
* Transport Industry is desirable
* Microsoft packages
* Managing and developing a team of employees
* Creating, reviewing and implementing administration processes and procedures
* Delivering administration tasks, preferably in the haulage industry
* Supporting a department with administration tasks
* Ability to demonstrate, understand and apply our Company values. These are embedded in all roles and applicants must evidence these values as part of the application process.
* Safe
* Talented
* Attentive
* Reliable