Why Explore Learning?
Are you ready to take on a newly created opportunity as a Finance Trainee with Explore Learning? We're seeking a detail-oriented individual to join our Finance and Membership Support team on a full time basis.If you can demonstrate a flair for numbers, excellent people skills and knowledge of Microsoft Excel, this could be a great first step intoFinance.
The Role
What You’ll Be Doing:
1. Respond promptly to membership requests through online helpdesk queries and telephone inquiries.
2. Maintain accurate membership accounts for a database of approximately 30,000 members.
3. Act as a liaison between the Finance and Membership Support team and centre managers, ensuring excellent service in all interactions.
4. Efficiently process billing files, match customer payments, and handle refunds.
5. Provide essential information to the customer communications team to enhance customer journeys.
6. Assist with posting Purchases Ledger invoices and Bank transactions.
7. Assist the Revenue Accounting Manager with ad hoc requests and reporting.
8. Completing an AAT accounting qualification (The course will be 50% funded by Explore).
Who We Are Looking For:
9. Currently studying AAT or excited to start this qualification
10. Strong numeracy skills.
11. High attention to detail in a fast-paced environment.
12. Experience and aptitude with Microsoft Excel, including data manipulation.
13. Excellent written and verbal communication skills.
14. Ability to work well both independently and as part of a team.
15. Good understanding of work prioritisation.
16. Proactive problem solver who is willing to take initiative.
17. Strong interpersonal skills and a willingness to contribute to the company's culture.
Benefits:
18. Enjoy 22 flexible annual leave days (pro rata) + bank holidays + 4 gifted days when centres are closed at Christmas.
19. You’ll have an additional 3 paid days you can take for a personal or religious celebration, wellbeing or a volunteer day.
20. You'll also receive additional holiday time based on your length of service.
21. Benefit from staff discounts including gym memberships and sportswear, free 16-25 or 26-30 railcard, free counselling services, access to My Possible Self (a wellbeing app), a cycle to work scheme, and a discounted Tastecard.
22. An additional length of service reward will give you access to private health insurance with Vitality.
23. We offer fully subsidised tuition for the children of all salaried staff and 50% off Explore Learning membership fees for all immediate relations of staff members.
24. Take advantage of our referral bonus offering, payroll giving scheme, enhanced parental leave, and pension options.
Logistics
Location: Remote (some initial training will be in person and travel will be required for quarterly Finance team meetings)
Job Type:Full time, permanent Monday - Friday
Salary: £25k per annum
Start date: Mid March 2026
Please note: Proof of eligibility to work in the UK will be required. Unfortunately we are not able to offer any form of sponsorship.
All successful applicants will undertake employment reference checks, and a Disclosure & Barring Service check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
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