Travelex Brighton, England, United Kingdom
Customer Service Advisor - Asda Travel Money, Brighton Hollingbury – Part Time
Job Type: Permanent, Part-Time
Hours per week: 24
Salary:£13 per hour + Monthly Bonus
Working Patterns: Flexible shifts between Monday to Sunday
Benefits
* Wide range of insurances such as Private Medical, Dental and Critical Illness, plus discounted health tests.
* Employee wellness programmes offering guidance on all aspects of wellbeing.
* Employee discounts provided by Bravo Benefit.
* Flexible hours with opportunities for overtime.
* 25 days holiday (pro‑rata), bank holidays, extendable with seniority and option to sell days.
* Monthly bonus for hitting targets.
* Pension with Scottish Widows.
Exchange your job for a new career with limitless destinations at Travelex. Travelex attributes its success and growth to its hard‑working people. It’s their desire to deliver exceptional results, service, and positive experiences to our customers every day that sets us apart. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
As an integral part of the Tesco Team, you will be placed at the heart of a bustling retail environment, supporting our customers with their foreign exchange options and ensuring their travel experience starts on the best note.
What will you be doing?
* Nurturing and forming relationships with customers to understand their travel needs.
* Establishing yourself as a travel money ambassador and trusted advisor, providing support and advice on Travelex products and services.
* Engaging with customers to process all foreign exchange transactions accurately and efficiently.
* Delivering on key performance goals – procedural, operational, and customer focused.
* Utilising keen attention to detail to process daily online FX requests and deliveries.
* Implementing best‑practice legal and regulatory standards and adhering to Travelex compliance procedures.
What do I need to have?
* Great communicator – natural at talking, listening, and understanding people’s needs.
* Desire to succeed – drive and vision to make a difference, enjoy the work, care about impact, and make people feel valued.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. Our dedicated team will support you through this process.
About Travelex: We are one of the market‑leading specialist providers of foreign exchange. Founded in 1976, we have built a network of foreign exchange stores and established Travelex as a trusted and widely recognised brand. Our mission is to simplify our customers’ access to international money, whenever and however.
Exciting? We think so! Your journey starts here – take the first step to become part of the Travelex Team by clicking "Apply".
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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