Job Description
Part-Time Permanent Role. We offer 20 or 25 hours per week over 3 or 4 days.
Why this job matters
If you enjoy solving problems, gaming, or tinkering with technology, you have transferable skills for a Customer Service Technical role with EE.
Join our Broadband Technical Team in Birchwood, near Warrington. You will assist customers over the phone with broadband-related queries, from simple router questions to more complex issues, providing support throughout the customer journey.
No specific experience is required. If you are naturally helpful, calm, and good at building relationships, we can train you on the rest.
We offer flexibility to support your life commitments, including scheduling your own breaks, banking time, and occasional home working.
What’s in it for you?
* Starting salary of £25,087 (£12.82/hour), rising to £25,684 (£13.12/hour) after 8 months, plus incentives and bonuses. Pro Rata for Part-Time Hours
* Online GP access 24/7 for you and your immediate family, fully funded by EE.
* Market-leading paid carer’s leave—up to 2 weeks for colleagues caring for family or friends.
* Family Leave—up to 18 weeks full pay and 8 weeks half pay in the first year for maternity, paternity, or adoption leave.
* Discounts on EE & BT products, saving you hundreds of pounds annually.
* Support to develop your career within EE.
* Season Ticket Travel Loan for your commute.
* Volunteering days to give back to your community.
* Optional Private Healthcare and Dental coverage.
We also offer a great team culture, support, and tailored training to help you build a lasting career. What are you waiting for?
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