At Our Restaurant Hub, we’re redefining the dining experience by bringing together a diverse collection of beloved brands from the Boparan Restaurant Group. Imagine leading in a space where Carluccio’s Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden’s come together under one roof. We’re not just serving meals; we’re creating memorable experiences for every guest.
Key Responsibilities
* Inspire Excellence: Lead the front‑of‑house team to deliver outstanding service and create a warm, inviting environment.
* Team Development: Mentor and train team members, fostering their growth and ensuring they exceed customer expectations.
* Operational Efficiency: Oversee daily operations, from service flow to customer interaction, ensuring everything runs smoothly.
* Customer Satisfaction: Handle customer feedback with professionalism, turning challenges into opportunities for improvement.
* Brand Ambassador: Uphold the standards of our brands, ensuring that every guest leaves with a smile and a reason to return.
* Safety and Compliance: Ensure all health, safety, and legal requirements are met with precision and care.
* Performance‑Based Rewards: Bonuses for hitting targets and delivering exceptional service.
* Generous Discounts: 50% off at all our brands for you and up to 5 friends plus additional perks.
* Career Growth: Opportunities for development within our diverse group of brands.
* Flexible Working: We value work‑life balance and offer flexibility to suit your needs.
Are You the Leader We’re Looking For?
If you’re passionate about people, driven to deliver excellence, and ready to lead a dynamic team, we want you! Step into a role where your leadership and dedication will shape unforgettable dining experiences.
About the Company
Boparan Restaurant Group (BRG) is a growing hospitality group committed to striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment. At BRG, we live by our core values: Honest – Acting with integrity in everything we do. Hardworking – Giving our best, every day. Hungry – Always striving for growth and excellence. Heart – Caring deeply about our people, our guests, and our communities.
The Restaurant Hub in Swansea offers a variety of different cuisines from Caffe Carluccio’s, Ed’s Easy Diner and Harry Ramsden’s. We can find us in Sainsbury’s Superstore in the city centre next to the River Tawe.
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