Overview
Are you enthusiastic, motivated and looking for a new and exciting challenge? Do you want to develop and extend your skills and knowledge within a Discharge Liaison Team? If so then this could be the job for you! We are looking to recruit a self-motivated Discharge Liaison Officer. You will be part of the Patient Flow team, working across the acute medical, surgical or Elderly wards to optimise discharges and support patients and staff to negotiate discharge plans. The Discharge Liaison Officer works closely with ward staff, Social Care, Continuing Health Care and the voluntary sector. Therefore you must be able to demonstrate collaborative working, as well as being able to build effective relationships with colleagues from other healthcare professions. This role entails working closely with a wide multidisciplinary team, to facilitate the timely discharges of patients from the hospital environment. The primary focus of the Discharge Liaison Officer role is to enable and support the safe and timely discharge of patients. The post holder will need to consider the options around a patient\'s discharge, and take appropriate action to resolve delays in discharge. This will ensure capacity is created in the system, to ensure that wards have empty beds at all times to match their demand. The key element of the Discharge Liaison Officer role is to communicate with the Bed Managers and the nurse in charge, to ensure everyone is working to the same plan of no delays for patients. To work within Bronze Command (BC), in partnership with staff at Scarborough Hospital, Vale of York CCG, Scarborough and Ryedale CCG, East Riding CCG, City of York County Council, North Yorkshire County Council, East Riding County Council, patients and their carers, to proactively support and facilitate timely and safe discharges from hospital to home or onward care settings. Although the role is ward based, you will be a cell of BC and allocated to a ward, on a rotational basis. This ward will change dependant on service need, as determined by the Patient Flow Manager (PFM).
The post holder will need to have a "can do attitude", able to be flexible in their approach to working and be proactive.
We offer a range of benefits to support our staff including:
* Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
* 27 days holiday rising to 33 days (depending on NHS Trust service)
* A variety of different types of paid and unpaid leave covering emergency and planned leave
* Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
* NHS Car Lease scheme and Cycle to Work scheme
* An extensive range of learning and development opportunities
* Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a range of provider
* For further information on the fantastic range of benefits we offer please visit the Trust\'s dedicated Staff Benefits pages.
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