ROLE TITLE: - Customer Development Manager.
DEPARTMENT / FUNCTION: - Regional Sales.
MAIN PURPOSE OF ROLE: - Responsible for driving and securing profitable incremental sales growth in a designated Sales region. Building relationships, identifying and maximizing opportunities for both Truck and Trailer parts.
MAIN DUTIES AND RESPONSIBILITIES:-
* Predominantly field based role, establish, maintain and build key customer relationships in a designated geographical area.
* Identify and develop a pipeline of new business opportunities to achieve required annual sales growth targets.
* Identify opportunities for campaigns, services and distribution channels that will lead to an increase in sales.
* Responsible for effectively structuring sales activities, including territory and journey planning, new business strategy, account profiling and prioritisation.
* Prepare sales presentations /proposals and present new solutions and services to customers.
* Achieve set sales targets and KPIs.
* Maintain extensive knowledge of current market conditions.
* Use knowledge of market and competitors to identify and develop the company’s unique selling propositions and differentiators.
* Participate in pricing the solution/service (where applicable).
* Be target driven and work within sales budgets.
* Respond to and follow up on all sales enquiries, new leads and referrals.
* Manage account services and resolve customer concerns.
* Monitor and report on sales activities and provide relevant management information.
* Ensure correct usage of CRM and other sales applications.
* Attend sales promotions, trade and exhibition events, in addition to product training and sales meetings.
* Understand, work to and demonstrate the company Core Values on a daily basis.
* Working closely with the internal branch team, customer service / administration and other managers to plan/react to customer’s demands and expectations to increase sales opportunities and maximise revenues.
* Submit all reporting as required in a timely manner, ensuring data is accurate.
KEY SPECIALIST SKILLS AND KNOWLEDGE:-
* Advanced sales skills.
* Account management.
* Experience in dealing with fleet end-users (truck /trailer /bus /coach /plant /agri).
* Knowledge of Truck and Trailer Parts.
* Time management.
* Ability to deliver an exceptional customer experience.
BEHAVIOURS:-
* Motivated
* Trustworthy
* Driven
* Integrity
ANCILLARY SKILLS:-
* U.K. driving licence.
* This position may require extensive travelling and overnight stays on occasion.
REPORTS TO: - Head of Customer Development.
#J-18808-Ljbffr