ROLE: Assistant Conference Operations Manager
LOCATION: Coventry
SALARY : Circa £32,000 + Excellent Benefits + Genuine Career Progression
Step into a role where no two days are the same, the pace is fast, and your impact is visible.
This leading hotel and conference venue in Coventry hosts everything from large-scale corporate conferences and exhibitions to weddings, awards dinners, product launches and high-profile social celebrations. With multiple event spaces, extensive banqueting facilities, and a reputation for flawless delivery, this is the perfect environment for an ambitious Meetings & Events professional ready to take the next step.
Whether you're an experienced M&E Supervisor looking to step up or an established Assistant Manager seeking a bigger venue and more variety, this role offers real ownership, support and progression toward future Head of Department opportunities.
About the venue
Youll be joining one of the regions most respected event-led hotels known for:
Hosting hundreds of events per year, from intimate meetings to multi-day conferences.
High guest satisfaction and repeat corporate clients.
A collaborative operations team that works tightly across M&E, banqueting, F&B and front-of-house.
Strong investment in people, training and long-term leadership development.
This is a busy, energetic setting where youll learn, grow and take on meaningful responsibility from day one.
The Role What Youll Be Doing
As Assistant Meeting & Events Manager, youll support the M&E Manager in leading the day-to-day operation of multiple event spaces.
Day-to-Day Responsibilities
Oversee the set-up, delivery and breakdown of meetings, conferences, banquets, private dinners and social events.
Lead, motivate and support a large Events & Banqueting team during live events.
Act as an operational contact for clients on the day ensuring all expectations are met and exceeded.
Check event sheets, briefs, function plans and room setups to ensure accuracy before guests arrive.
Conduct pre-event briefs to align the team on timings, responsibilities and service standards.
Maintain exceptional communication with kitchen, AV/tech support, F&B and the sales/events planning office.
Support the planning and execution of VIP events, exhibitions and complex multi-room bookings.
Ensure all H&S, licensing, fire safety and risk assessments are adhered to throughout event operations.
Contribute to rota planning, staffing levels and team scheduling.
Help drive service training, upskilling and team development.
Assist with stock management, equipment checks and ordering.
Respond to guest feedback and take initiative to resolve issues quickly and professionally.
Deputise for the Meetings & Events Manager in their absence.
What Youll Bring
Essential
Experience in Meetings & Events within a high-volume hotel, conference centre or large venue.
Proven ability to deliver a range of events conferences, banquets, dinners, weddings, or exhibitions.
Strong organisational skills and the ability to multitask under pressure.
Confidence leading a team during busy or high-profile events.
A proactive, energetic and solution-focused approach.
A strong eye for detail and passion for excellent service standards.
Desirable
Experience with event management systems or hotel PMS.
Knowledge of AV requirements, banqueting service or large-scale event logistics.
Previous exposure to rota planning, staff development or operational scheduling.
Experience stepping into Duty Management.
Whats In It For You
Strong progression pathway toward Meeting & Events Manager and Head of Department level.
Work with a reputable, industry-recognised events team known for delivering high-quality service.
Training and development tailored to your growth and future goals.
Staff discounts across the hotel group.
Meals provided on duty & Uniform provided .
A dynamic, supportive team culture where success is celebrated and ideas are welcomed.
Eligibility
You must already have the right to live and work in the UK sponsorship is not available.
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