Description Proposed Interview Date: Week Commencing Monday 2 June 2025 Closing Date: Sunday 25 May 2025 Contract Type: Permanent Salary: FC7 £32,437.03 to £40,358.57 Working Pattern: 36 Hours per week Location: Bankhead Central, Glenrothes Supporting Statement As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement Job Details An exciting opportunity to join Business Technology Solutions, working in Case Management Solutions. We use a hybrid working model, from the office and at home. You will manage the Council’s Geographic Information System (ArcGIS) and associated tools such as FME. You will work alongside other members of the team to support solutions in Uniform, Assyst and Verint EM Pro. You will be responsible for designing, building and supporting solutions deployed on the platforms. You will test and document solutions using agreed standards and tools. You will liaise with customers in the Council to specify requirements and will offer your professional advice to them to provide effective business solutions. You will prioritise and diagnose support calls according to agreed procedures. You will ensure that incidents are investigated and resolved. You will facilitate recovery following resolution of incidents. You will ensure that resolved incidents are documented and closed according to agreed procedures. You will have an element of staff supervision and work allocation. You will work with specialist consultants/suppliers where required. You will be responsible for the implementation of change management plans for complex requests. A link to the BTS Systems Officer role profile is included below. You will find more information about the job and the type of person we are looking for. The Person If you meet the essential qualification criteria outlined below, we’d like to hear from you: Educated to SCQF level 7 which includes HNC or Advanced Highers or equivalent, preferably in computing or a related subject or equivalent experience. Experience working with Geographic Information Systems, particularly ArcGIS. Before confirming to your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme. Further Information Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information. Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services Directorate Information - Council Department information Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on X @FCJobsOfficial Alternative Formats - Job information can be made available in alternative formats, to make a request please email: transactions.recruitment@fife.gov.uk For further information, please contact: Matthew Rowe at Matthew.Rowe@Fife.gov.uk