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Claims operations manager

Maidstone
Adjusting Appointments Limited
Operations manager
Posted: 7 July
Offer description

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2 weeks ago Be among the first 25 applicants

Join to apply for the Claims Operations Manager role at Adjusting Appointments Limited

An experienced Property Claims Desk Adjuster with managerial experience is required to join a global Loss Adjusters where you will work closely with a team of Desk Claims Handlers and Field Adjusters managing Property Claims up to £100k which could also involve Major and Complex Losses.

Key Responsibilities


* Working with the Regional team you will help support a team of Desk Claims Handlers and Field Adjusters
* Act as a technical referral point
* Support Field Adjusters by accompanying on occasional site visits
* Oversee the operational side of the claims handling ensuring the team are delivering an exceptional customer service and working to SLA’s, KPI’s
* Act as a mentor to the team and be able to identify training and development needs

About You

* Experience in handling Property Insurance Claims including Major and complex loss
* Proven Management skills being able to lead a team and provide support
* A good listener with technical ability to help with any complex issues
* Experience of working closely with Field Adjusters
* Exceptional communication skills, written, verbal and face to face
* Industry qualifications, working towards or a desire to study towards
* Have the ability to travel as and when required to attend site visits accompanying your team of Field Adjusters
* A full clean UK driving licence

Salary And Benefits

* A competitive annual salary
* Company car or car allowance
* Pension
* 25 days holiday plus bank holidays
* Flexible working from home
* Healthcare
* Life Assurance
* Income Protections
* Flexi benefits plan


Seniority level

* Seniority level

Mid-Senior level


Employment type

* Employment type

Full-time


Job function

* Job function

Management and Manufacturing
* Industries

Insurance

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