We are looking for a self-motivated IT Assistant to help support and manage the 1st line support within the IT department based at Rudies Kitchen.
* Setup new users through onboarding processes
* Close down accounts for leavers and movers
* Deal with inbound queries such as password resets or account lockouts
* Triages escalations to the 2nd and 3rd line support as needed
* No experience needed in a similar role, but it is highly desirable
* A strong level of PC literacy and the ability to learn new tasks quickly
* An interest in constantly learning new tools and developing your skills
* An 'Open and Honest' attitude with a high 'say to do' ratio
A bit about Butternut
At Butternut, our mission is to deliver health and happiness to dogs and their humans worldwide. We need a team of forward-thinking, driven people who love dogs as much as we do. Our facilities are located in Doncaster, where Rudie's Kitchen and Ace's Pantry are the heart of our operations, cooking meals and treats with human-quality ingredients, because dogs deserve better.
Since Kev & Dave (co-founders) first delivered the initial Butternut Box, we have grown significantly and are looking for brilliant people to join us for this next chapter.
Are you up for the challenge?
* Monday to Friday office hours for the 6-month secondment
* The opportunity to learn new skills
* Wider exposure to the commercial world of Butternut to enhance your future career
* Prepare for adorable office dogs overload—meet Cleo, Otto, Cali, Ronnie, Harvey, Ralph, and many more!
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