Overview
* Posting date: 05 February 2026
* Salary: £25,583 to £26,403 per year
* Hours: Full time
* Closing date: 06 March 2026
* Location: HU1 1HJ
* Company: Hull City Council
* Job type: Permanent
* Job reference: 33376
Summary
We are looking for a motivated, conscientious and efficient individual who is customer focused, is able to take initiative and is able to work to tight deadlines in a demanding environment.
You must have a passion for working for vulnerable customers in a fast paced working environment and be able to use your initiative to resolve complex situations.
You must have previous experience of working in an office/administration environment, with an understanding of the service area and also have experience of delivering services ensuring excellent customer experiences.
An NVQ level 2 or equivalent qualification, skills and experience is essential.
For an informal discussion about the role, please contact Elaine Reed - Project Officer on 01482 614 316 or email elaine.reed@hullcc.gov.uk
Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
Qualifications
* An NVQ level 2 or equivalent qualification, skills and experience is essential.
* Experience of working in an office/administration environment, with an understanding of the service area and delivering services that ensure excellent customer experiences.
* Ability to work to tight deadlines in a demanding environment and take initiative.
Disability Confident
Proud member of the Disability Confident employer scheme
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
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