Salary: £24,947.00 per year
Overview
The Park Hospital is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. This is a full‑time role of 37.5 hours per week, permanent. The role holder will cover a flexible shift pattern.
Responsibilities
* Contribute to the smooth running of the patient administrative process throughout the patient journey.
* Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
* Ensure all patient queries are dealt with efficiently and professionally.
* Manage all incoming and outgoing mail.
* Approve electronic bookings received via the relevant system and update any booking received via email.
* Maintain knowledge of Health and Safety at Work Act, ensuring appropriate measures for patients, relatives, visitors, hospital staff and contractors.
* Comply with all relevant mandatory training.
Qualifications
* Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
* Proficiency in PC use, including software and systems.
* Basic financial awareness.
* Previous administration experience in a private healthcare environment would be beneficial.
Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
* 25 days holiday per year + bank holidays, increasing to 30 days with service
* Private Pension Scheme
* Private Healthcare Scheme for treatment at our hospitals, covering pre‑existing medical conditions
* Friends & Family Hospital Discounts
* Family‑friendly policies, including enhanced maternity, paternity & adoption pay
* Non‑contributory life insurance
* Staff engagement hub with access to discounts, extensive rewards and voluntary benefits
* Access to resources, tools and services to support wellbeing
* Employee recognition programmes
* Industry leading training and development opportunities
Diversity & Inclusion
Circle Health Group is committed to creating a diverse workforce and offering inclusive opportunities for all our colleagues. We strive to attract candidates with diverse experiences, backgrounds, identities, and skills.
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