Job Title: Super Prime London Portfolio Manager
High profile West-end family office is looking for a Portfolio Manager to manage the luxury property collection, this would suit some who is at Manager level or looking to take the next step in their career.
Working closely with the Property Director and wider family office team, the Portfolio Manager will ensure all properties are impeccably maintained, securely managed, and presented to the highest standard — whether for family use, guests, or as part of a lettings portfolio.
Residential Portfolio Oversight
Support the Property Director with the day-to-day operational management of the family’s London residential property portfolio.
Act as a key liaison between the household staff, family office, contractors, and third-party suppliers on all property-related matters.
Property Readiness for Family and Guests
Prepare properties for family members, guests, and VIP visitors, often at short notice.
Coordinate with household staff, the Executive Office, and external service providers to ensure residences are immaculately presented and fully operational.
Planned and Reactive Maintenance Management
Conduct regular property inspections to identify and address maintenance, compliance, and presentation issues.
Oversee all planned maintenance tasks across the portfolio, ensuring works are scheduled, executed to the highest standards, and well-documented.
Manage all reactive maintenance issues: logging, prioritising, liaising with contractors, and ensuring timely, high-quality resolution.
Research, vet, appoint, and manage suppliers and contractors, ensuring work is completed to agreed specifications, within timeframes and budgets.
Lettings & Tenancy Oversight
Manage relationships with leading estate agents and legal advisors for the lettings, renewals, and rent reviews of any investment or rental properties.
Ensure properties maintain their market position and secure premium tenant profiles where applicable.
About you:
At least 2 years’ experience within the property industry, with demonstrable knowledge of super prime residential property management, maintenance oversight, and lettings.
Strong academic background; property, real estate, or asset management qualifications advantageous.
Experience managing super prime rentals and tenants within Central London’s prime postcodes.
Some technical knowledge and understanding of operating plant and equipment, including AC systems, boilers, lighting controls, and smart home systems (e.g. Lutron, Crestron ).
Strong ability to establish and maintain productive working relationships with colleagues, tenants, suppliers, professional advisors, and other key stakeholders.
Strong organisational and problem-solving skills, with meticulous attention to detail and a service-led, hands-on approach.