Overview
AFM Applications and Service Scientist role within Materials Analysis, an Oxford Instruments business unit that manages electron microscopy and mechanical microscopy products, atomic force microscopes, Raman microscopes and benchtop NMR products. Oxford Instruments is part of a group including Andor Technology, NanoScience, Plasma Technology and X-Ray Technology. With a sixty-year history and fourteen Queen’s Awards for Enterprise, our products help customers address the challenges of the 21st century. We are looking for an AFM Applications Scientist to join our Applications team.
This role is ideal if…
* You want to contribute as an in-house AFM expert, providing technical expertise and support both internally and externally
* You are passionate about developing and communicating new applications and techniques
* You have experience and extensive knowledge of the theory and operation of AFMs
Responsibilities
* Perform AFM demonstrations focused on the research interests and needs of prospective customers.
* Compile well-written demonstration reports that explain AFM data clearly and ensure maximum impact from the available AFM images.
* Assist and advise the sales and marketing teams on technical and scientific matters – e.g., fielding technical questions from prospective customers, interpreting technical claims by competitors, contributing to marketing materials, educating non-technical staff on new applications or capabilities.
* Perform AFM installations at customer sites throughout the UK, Ireland, Scandinavia, the Middle East, Africa and India. Train customers on instrument operation as well as the art and science of AFM.
* Provide expert technical support to customers (via phone, email, online and web forum).
* Develop new applications and techniques and author technical notes, application notes, and/or scientific journal articles.
* Present new application developments and data at worldwide conferences and workshops, webinars and internal meetings.
* Help continually improve the AFM software by suggesting new features and by reporting bugs or user interface issues.
Location and working hours
We are based in High Wycombe on the Cressex Business Park and have hybrid working, which includes 3 days in the office and 2 days at home. We have a 37-hour working week and finish on Fridays at 12:30.
Equal Opportunities And Reasonable Adjustments
Oxford Instruments is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Oxford Instruments is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment. Please get in touch if you require any reasonable adjustments within the interview process.
If you would like to learn more about the role, or have any questions before applying please contact abby.gelder@oxinst.com
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Benefits
* Wellbeing – Annual leave: 25 days plus bank holidays and the option to purchase up to 12 weeks more
* Employee Assistance Programme; including 24/7 telephone support, access to counselling, financial and debt management and access to trained legal advisors
* Private health insurance, dental insurance and life assurance
Money & lifestyle
* MyDiscounts; save money with a number of leading retailers
* Car salary exchange scheme: sacrifice part of your salary in exchange for a fully serviced, comprehensive insured electric or hybrid vehicle
* TechScheme and CycleScheme: Purchase a bike and/or Tech or home goods from Currys/IKEA and spread the cost over 12 months.
* Pension: all employees are eligible to join the Group Pension Plan administered by AVIVA.
* Share incentive plan: Invest in your future and share in the success of the company by joining the share incentive plan.
Development
* Encouragement and support to achieve professional and/or academic qualifications to support your development and growth
* Defined career paths and regular reviews
Required qualifications (inferred from role)
Demonstrated experience with AFM and its theoretical and practical operation. Ability to perform demonstrations, install instruments at customer sites, train customers, and provide technical support. Strong written communication for reports and marketing materials.
Apply details
Location: High Wycombe, UK. Hybrid working: 3 days in the office, 2 days at home. Standard hours: 37 per week. Equal opportunity employer. For questions, contact abby.gelder@oxinst.com
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