Housing Officer - Ebley Mill - Stroud
Reference: REQ0262
Description: About the RoleStroud District Council is on the lookout for a passionate, people‑focused Housing Officer who’s ready to delve into a role where no two days are ever the same!If you thrive in a fast-paced but supportive environment, love solving problems, and enjoy connecting with people, this could be your perfect next step.As a key member of our Housing Team, you’ll be right at the heart of our communities - working directly with tenants across the district to help them build successful, sustainable tenancies.You’ll be the friendly face and trusted point of contact for your patch, supporting residents with everything from managing rent accounts to keeping our estates safe, welcoming, and vibrant places to live.About YouWe’d love to hear from you if you’re an experienced housing professional who brings:Strong tenancy management and enforcement experience within social housingA solid understanding of housing legislation and the regulatory frameworkEnergy, enthusiasm and a real passion for delivering brilliant customer servicesA proactive, solution-focused mindset – someone who loves to take initiative and make things happenA CIH qualification (or you’re working towards one) or extensive housing/income management experience.Most importantly, we’re looking for someone who cares - someone who wants to make a positive difference in people’s lives and contribute to a supportive, forward‑thinking team.Please look at our current employees in our recruitment video: SDC Recruitment Film Masters – DropboxIf this role feels like your next adventure and you’re excited to join an ambitious, friendly, and community‑driven team, we’d love to hear from you! For an informal chat or more information, get in touch with our Recruiting Manager Michelle Elliott on or email We will be completing informal pre-screening calls with candidates on Friday 22nd May prior to the formal interviews on Thursday 28th May.In exchange for your expertise, experience and enthusiasm we provide a range of staff benefits. Please click here for more information: local government reorganisation is planned for Gloucestershire, which may result in changes to structures and services. Potential changes are provisionally timetabled for April 2028. We are committed to supporting all employees through this transition and ensuring continuity of employment wherever possible. Joining us now means you’ll be part of shaping an exciting new chapter for local government. It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities. Responsible recruitment practices for safeguarding are in place within the Council’s HR policies and processes. This is part of our commitment as a Council to safeguard the welfare of vulnerable adults, young people, and children. Stroud District has an energy unlike any other place. It’s green and dynamic, climate conscious and motivated, creative and collaborative, and unapologetically ambitious. To find out more about what makes our place, our people and our businesses so special, please follow the link to our dedicated website: Stroud District – The Natural Place
Region:
Location: Ebley Mill - Stroud
Salary: *GBP*33,699 per annum (pay award pending)
Package: Excellent pension scheme - Flexi Working Scheme - Hybrid working approach - Employee Wellbeing Offer - For more information please see the benefits section on our website
Contractual hours: 37
Basis: Permanent