Brook Street is working with a client that is seeking a Contact Centre Advisor on a Full-Time, 12 Month Contract basis. This is a fully-office-based role Mon-Fri 8-5 highly likely to become permanent. Main duties: To take inbound calls and arrange bookings. To make occasional outbound calls as required. To upsell where possible. To assist with exceptional customer service.Knowledge, skills, abilities and experience (Desired): Experience in Contact Centre Experience with Motor Trade (non-essential) Excellent attention to detail Strong verbal & written communication skills Company Benefits Pension contributions 24 days leave bank holidays Excellent development opportunities Bonus pay - Uncapped Realistic OTE £35k Brook Street NMR is acting as an Employment Business in relation to this vacancy