A not-for-profit financial institution in Cambridge seeks a proactive Member Service Representative II to connect with members through excellent service. Responsibilities include processing transactions, updating member profiles, and cross-selling products. Candidates should have customer service experience, strong organizational skills, and availability for 38+ hours weekly, including Saturdays. Pay ranges from $18.07 to $21.07/hr based on experience. A bachelor’s degree is preferred but not mandatory.
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