Your new company It is a well-known bank with branches across the North & South of Ireland. Hays have been appointed to recruit a Customer Service Executive / Bank Cashier to join their team. The role will be based in Derry City. Your new role As Customer Service Executive / Bank Cashier, you will provide a professional, friendly and engaged service to customers. You will be a visible and active presence in the branch, delivering a personal customer experience. Your responsibilities will include the following: Greeting and engaging with customers on the banking hall floor - enquiring as to their needs Guiding customers to the appropriate self-service options - mobile app, Internet banking and kiosks. Directing to Teller/Customer Service if required Handling basic queries and complaints - directing to senior staff as required Engaging with customers using iPads, updating customer information and sales needs Identifying sales opportunities, handing over to suitable staff as required Cash handling - processing and managing cash and cheque lodgements at Teller as required. Responsible for balancing cash at the end of the day and managing levels throughout the day. What you'll need to succeed As Customer Service Executive / Bank Cashier, you will be able to demonstrate previous experience in a customer service position with cash handling responsibilities. You will have excellent communication and interpersonal skills, the ability to work as part of a team in a busy branch, be resilient and hard-working within a busy work environment. What you'll get in return A 12-month contract with a leading bank and weekly pay. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Jane Deeney now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: Attention to detail communication IT Benefits: Competitive