Client Services Administrator
* Contract Type: Fixed-Term Contract (12 Months)
* Salary: £18,000 - £20,000
* Job Type: Full-time (37.5 hours per week, 9:00 am - 5:30 pm, Monday to Friday with an hour lunch break)
We are looking for a dedicated Client Services Administrator to join our team. Reporting to the Admin Manager, you will provide essential administrative support to our firm, ensuring a high-quality service is delivered to the business. Training will be provided to help you excel in this role.
Day to day of the role:
* Provide reception cover and support, ensuring a welcoming environment for clients.
* Answer telephones promptly and courteously.
* Greet clients and arrange refreshments for client/board meetings.
* Maintain the cleanliness and tidiness of meeting rooms and reception area.
* Sort and distribute incoming post and manage franking of outgoing post.
* Arrange couriers for document delivery.
* Generate and send letters, client milestone gifts, and welcome packs.
* Raise invoices and assist with general administration tasks such as scanning and printing.
* Support facilities management and send out accounts packs.
* Handle confirmation statement billing/filing and assist with onboarding processes including 64-8s, clearance requests, and AML checks.
Required Skills & Qualifications:
* Strong organisational and multitasking skills.
* Excellent communication and interpersonal skills.
* Ability to work efficiently both independently and as part of a team.
* Proficiency in standard office software and equipment.
* Attention to detail and a commitment to maintaining high standards of office presentation.
* Previous experience in an administrative role is desirable but not essential.
Benefits:
* Competitive salary within the range of £18,000 - £20,000.
* Yearly bonus
* 25 days annual leave + 8 days bank holiday
* Casual dress
* Health care plan
* Monthly team lunch & quarterly team socials
* Full training provided to support your development.
To apply for the Client Services Administrator position, please submit your CV today!
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