Administrative Officer - Public Sector (Covering Stoke Family Court, North Staffordshire Justice Centre and Stafford Family Court where required) Pay: £12.36 per hour (rising to £13.25 after 12 weeks) Hours: Monday to Friday, 9:00am - 5:00pm (37 hours per week) however some flexibility may be required Contract: Temporary, ongoing until July 2026 (with potential for extension) Fully onsite Are you an organised, detail-oriented professional with excellent communication skills? We're looking for an Administrative Officer to join a busy Public Sector team based in the heart of Stoke. Please note travel to other hearing centres within the local area, including Newcastle-under-Lyme and Stafford, will be necessary. This is a fantastic opportunity to play an important role in supporting the smooth running of court operations. Key Responsibilities Preparing papers and files for court, tribunals, hearings and meetings Producing court/tribunal documents, general photocopying and filing. Post opening and dispatch Creating and updating records on in-house computer system and data input. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc. Drafting standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Handling counter (face to face), written and telephone enquiries Processing casework, including standard documentation and information, court orders, claims, fines and fees, legal aid Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service About You To succeed in this role, you will need to show: Excellent verbal and interpersonal communication skills Confident and professional demeanour Strong organisational and multitasking abilities Proficiency in Microsoft Office Flexible, reliable, and proactive approach to work Requirements Basic DBS check Three years of employment references If you're ready for a rewarding challenge and meet the criteria above, apply online today. Please note: Due to high application volumes, only shortlisted candidates will be contacted. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.