Overview
University Hospitals of North Midlands is currently unable to provide sponsorship for this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role; however UHNM will be unable to offer sponsorship at the end of your graduate visa. You must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.
We are looking for enthusiastic, motivated individuals with excellent customer facing experience and interpersonal skills to work as a Receptionist within Emergency Department, primarily at County Hospital with scope to work at Royal Stoke sites.
Responsibilities
Main duties of the job: candidates should possess a professional attitude to their work and have the ability to work flexibly in a busy environment. You ideally will have the experience of a customer focused role and be familiar with reception/administrative processes and practices. Experience of working within the NHS is desirable. You will be required to work as part of a team as well as being able to use your own initiative and prioritise your workload to meet deadlines.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we are highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by our staff, patients and carers, that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Details
Date posted: 12 September 2025
Pay scheme: Agenda for change
Band: Band 2
Salary: £24,465 a year per annum pro rata
Contract: Fixed term
Duration: 12 months
Working pattern: Part-time
Reference number: 205-7338942-A
Job locations: County Hospital, Weston Road, Stafford, ST16 3SA
Job description
For more information on working for the Trust, please see the attached Job Description and Person Specification. For more details on the post, please contact Kelly Symons or Jayne Simpson (see contact details).
Person Specification
Qualifications
* Essential: GCSEs or equivalent to a grade C
Experience
* Essential: Admin and clerical or secretarial experience
* Essential: Previous experience in a customer facing role
* Essential: Knowledge and experience using Microsoft Office
Desirable
* Relevant or customer service qualifications
* Previous experience within an acute care setting
* Knowledge of patient administration and other related systems
Skills
* Desirable: experience using CareFlow and iPortal
Disclosures and Sponsorship
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to the Disclosure and Barring Service will be necessary to check for any previous criminal convictions.
Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in for 12 months or more in the past 10 years. Adult dependants are also subject to this requirement.
Employer details
Employer: University Hospital of North Midlands NHS Trust
Address: County Hospital, Weston Road, Stafford, ST16 3SA
Employer's website: https://www.uhnm.nhs.uk
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