General Manager – Bristol Parkway Station: Upper Crust & Cafe Local
SSP UK & Ireland is seeking an inspirational leader to manage our beverage and hospitality venue at Bristol Parkway.
Location
Bristol Parkway Station, Bristol, England, United Kingdom
Salary
£35,000 p.a.
Benefits
* Discounted meals on shift
* Colleague discount up to 50%
* Friends & Family discount up to 20% (T&C apply)
* Flexible working
* Management bonus scheme
* Access to digital GPs, 24/7 helpline for you & family
* Wellbeing support and family‑friendly leave
* Supported by various networks (Neurodiversity, LGBTQ+ and more)
* Life assurance
* Apprenticeships and ongoing development opportunities
* Share incentive plan (SIP)
Responsibilities
* Recruit and train the best people for your teams, ensuring they can deliver outstanding service by developing their operational and leadership skills.
* Coach your teams to be passionate and knowledgeable about the products in your units, building the brand and providing customers with the right range, quality and service to keep them coming back.
* Lead your teams in driving trade activity and use your expertise and knowledge to grow sales and maximise profit.
* Lead and build your teams' knowledge to deliver and sustain business Change Plans, ensuring hours are worked when and where they most benefit customers, resolving root‑cause issues with sustainable solutions and continual reviews.
* Ensure the unit is in line with the guidance provided by internal systems.
* Build strong stakeholder management and trusted relationships with our clients and partners.
* Prioritise the safety of your colleagues and ensure the units are always trading legally by coaching the teams to use all security tools available to provide a safer place to work.
EEO Statement
SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Seniority Level
Director
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industry
Hospitality
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