Field-Based Biomedical Application Specialist
Location: Newcastle region (QE Gateshead, South Tyneside, Sunderland)
Hours: Monday - Friday
Contract: 12-month contract, Inside IR35
PAYE Rate: £200-£250 per day (excluding holiday pay)
Umbrella Rate: £265.27-£331.59 per day (including holiday pay)
Due to the location, you must be able to drive & have access to a vehicle. Full UK driving licence required.
An exciting opportunity has arisen for an experienced Biomedical Scientist or Applications Support Scientist to join a leading global diagnostics organisation as part of their North Technical Services team. This role provides essential support across chemistry and immunoassay analysers, as well as pre- and post-analytical laboratory solutions. You will play a key part in installation projects, troubleshooting activities, workflow optimisation and ensuring pathology laboratories receive the highest standard of technical support.
Key Responsibilities
* Delivering training to laboratory scientists and end users
* Providing onsite troubleshooting and technical support across multiple hospital sites
* Coordinating and resolving customer issues efficiently
* Supporting system installations, upgrades, and modifications
* Participating in review meetings with laboratory teams
* Building and maintaining excellent working relationships with end users
Requirements
Essential
* Degree in Biomedical Science or a related scientific field
* Experience working within an NHS pathology laboratory (minimum 2-3 years)
* Hands‑on experience with diagnostic analysers (chemistry, immunoassay, haematology, etc.)
* Strong technical problem‑solving and troubleshooting skills
* Ability to deliver user training confidently and clearly
* Ability to work independently across several sites
* Resilient, adaptable, and comfortable in fast‑paced environments
* Full UK driving licence
Desirable
* Previous field‑based or applications specialist experience
* Experience supporting analyser installations or workflow improvements
* Knowledge of laboratory quality systems (QC, IQC, UKAS, ISO15189)
Who We’re Looking For
* Resilient, proactive, and confident in a customer‑facing technical role
* Skilled at analysing and resolving complex technical issues
* Highly organised, capable of managing travel and workload independently
* Motivated by delivering excellent service and exceeding customer expectations
* Keen to maintain and develop strong technical knowledge
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