MTrecs new career opportunity
Our client are specialists in their industry sector, they are looking to recruit a Sales Administrator on a permanent basis.
The Job youll do
1. Operating as a key point of contact for all matters specific to customer quotations, orders and deliveries.
2. Raising quotations and orders for products correctly, and in a timely fashion for our trade customers.
3. Ensuring customer purchase orders match the processed order.
4. Monitoring orders through to delivery to ensure expected delivery dates are met, or customers are advised if there is an issue.
5. Invoicing all completed orders in a timely fashion.
6. Maintaining and updating sales and customer records.
7. Providing internal phone-based customer support which may include some technical support on our products.
8. Deal with any challenging customer needs or complaints as they arise, and resolve or escalate as necessary.
9. Identifying any new product opportunities to add to the existing product offer.
10. Upselling where possible.
11. Pro-activ...