Ready to revolutionize healthcare, making it faster and more accessible than ever before?
How we started:
Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.
Where we are now:
We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.
In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.
Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.
Where we’re going:
2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.
There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!
About the role:
We’re HeliosX – a healthtech company on a mission to transform how healthcare is delivered; and we’re growing fast. As our UK laboratory continues to expand, we’re looking for a meticulous and proactive Accuracy Checking Technician (ACT) to help ensure every treatment we produce meets the highest standards of safety, compliance, and excellence.
This role will be assisting the Lab Manager in overseeing and participating in the day-to-day manufacture of pharmaceutical products in accordance with the General Pharmaceutical Council Regulations, Guidance for Registered Pharmacies preparing Unlicensed Medicines, in line with internal SOPs, risk assessments and from other regulatory or advisory bodies.
If you take pride in precision, thrive in regulated environments, and are passionate about safeguarding patient care, this is your opportunity to play a critical role in a fast-growing, technology-led healthcare organisation.
What you'll be doing in the role:
Manufacturing and Quality Assurance
* Perform quality checks on batches of product ensuring they comply with the quality specifications.
* Verification of calculations, raw material information and data entry when creating electronic batch production records.
* Investigate occurrences of non-conformances to SOPs during manufacturing processes with Lab Manager and Compounding Pharmacist.
* Partake in team briefings regarding process adherence or to raise awareness about potential product quality issues and suggest actions to minimise defects.
* Develop action plans to prevent recurrence of near misses
* Carry out root causes analysis on failed batches to prevent recurrence
* To manage and reduce contamination risks in the manufacturing areas.
* Troubleshooting/lapses mid production of treatment and carry out remedial actions to prevent batch failure.
* Perform quality checks on quarantined incoming raw materials and approve for general use.
* Perform quality checks on equipment and quarantine faulty items until function is restored or items replaced.
Admin and Documentation
* Ensure all master batch records are kept up to date and accurate
* Assist the Lab Manager and Compounding Pharmacist to maintain all documents and necessary information to comply with legislation.
* Identify process gaps and address them by drafting new SOPs. In addition to reviewing existing SOPs.
* To document and investigate near misses that occur during the manufacturing process
* Manage changes associated with batch production documentation and perform robust QA reviews and instruct others to complete technical reviews for all documentation.
* Carry out audits with the view to improve processes and efficiency during manufacture. Help implement ideas for positive changes.
* Cross reference COSHH forms for APIs and other raw materials with manufacturers’ safety documentation.
* Carrying out risk assessments for processes and machinery in the laboratory and warehouse
What you'll bring to the role:
Knowledge & Experience:
* Accredited ACT qualification (Required)
* Working knowledge of GMP (Good Manufacturing Practice)
* Proven track record of Buttercups mentoring (Desirable)
* Active GPhC Registration (Required)
Core Skills:
* Good understanding of spreadsheets
* Excellent communication skills
* Exceptional work ethic
* High attention to detail
* Knowledge of using a “Near miss log”
Why work with us?
At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board:
* 25 days holiday plus UK Bank Holidays
* Private health insurance, along with extra dental and eye care cover
* Pension scheme
* Enhanced parental leave
* Cycle-to-work Scheme
* Free Dermatica and MedExpress products every month, as well as family discounts
* Access to a Headspace subscription, discounted gym memberships, and a learning and development budget
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