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Patient complaints & experience coordinator

Frimley
Frimley Health NHS Foundation Trust
Coordinator
€35,000 a year
Posted: 17h ago
Offer description

Frimley Health NHS Foundation Trust in Frimley is searching for a compassionate and organised individual to manage and improve the complaints process. You will ensure complaints are managed effectively, acting as a key contact for patients and staff. Strong communication and organisational skills are essential, as well as a commitment to patient-centred care. The role includes monitoring complaints, training staff, and conducting patient satisfaction surveys. This position is not eligible for Skilled Worker visa sponsorship.
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