Southbourne Rubber (SBR) is a fast-growing manufacturer of specialist rubber and silicone components for the aviation, defence, energy, marine and medical sectors. With certifications including AS9100D and ISO 9001, we pride ourselves on delivering exceptional quality. We are looking for a Sales Support Apprentice to join our busy Sales team. Reporting to the Sales Director, you will support day-to-day sales administration, customer communication and data entry, helping us drive accuracy, efficiency and excellent service. What youll do Handle incoming customer calls and enquiries Input data into our ERP (SAP) and CRM systems Prepare and process quotations Maintain customer records and support ongoing relationships Assist with sales forecasting, reporting and general administrative tasks Organise samples and marketing materials for customers What were looking for Confident communicator with strong telephone skills Excellent organisation and attention to detail Friendly approach to customer service Ability to multitask and manage workload Good IT skills (Microsoft Office) Self-motivated with ambition to learn and grow Strong English and Maths skills What you can expect A supportive, friendly team environment A fast-paced role with real development opportunities Occasional travel, including exhibitions and meetings