Responsibilities
1. The Senior HR Operations Analyst position is responsible for supporting the HR division as part of the HR Operations Team.
2. This position is also responsible for Reporting and works with all CME workers to assist them with inquiries providing first level support and escalating to COEs as needed.
3. Regularly triage and resolve employee life cycle and stakeholder queries via our ticketing system (JIRA) in line with SLAs and local legislation ensuring the highest level of customer service.
4. Partner with HR stakeholders (HRBPs, Employee Relations, Talent Management, Recruiting, HR Technology & Analytics,pensation & Benefits, Mobility & Immigration) on employee life cycle activities and other projects and initiatives, including support with the offboarding process for employees, including exit interviews, leaver documentation (including severance agreements) and other administration.
5. Support with Workday queries and transactions, escalating to HR Technology as appropriate.
6. Perform first level process and technical support for all HR systems and escalates issues appropriately.
7. Ensure integrity andpliance of data in Workday, including new hires, terminations, transfers, and pay rate changes and ensure resolution when discrepancies are identified.
8. Manages corrections for Workday HCM transactions and data, as needed.
9. Identify continuous process improvement opportunities and work with the relevant stakeholders on requirements, testing and roll out.
10. Support the Benefits team with Absence Programs.
11. Ensure employee life cycle tasks and processes arepleted with an awareness of local laws and regulations.
12. Partner with Payroll for monthly payroll processing in line with monthly deadlines.
13. Continuously review HR processes and documentation to ensure they are up to date.
14. Support additional ad-hoc duties in line with business needs, including partnering with HR users and liaisons within the organization to define requirements for ad-hoc report requests.
15. Makes rmendations and develops and tests final reports using the Workday HCM or other HR systems. Provides guidance to the team onplex requirements or in building the report in Workday HCM.
16. Contribute to global HR projects and lead project initiatives when required.
17. Provide second level support forplex employee documentation, including employment contracts.
18. Manage probation period process for locations, includingmunication with managers and issuing the relevant documentation.
19. Manage and adhere to records retention schedules.
20. Continuously review and update processes within HR documentation and user manuals
21. Assist the Global Mobility and Immigration team with administration support including right to work checks, visa processing, verifications, relocation and transfer support, and payment processing support.
CME Group: Where Futures Are Made
CME Group (cmegroup) is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career shaping tomorrow. We invest in your success and you own it, all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more.
At CME Group, we embrace our employees' diverse experiences, cultures and skills, and work to ensure that everyone's perspectives are acknowledged and valued. As an equal opportunity employer, we recognize the importance of a diverse and inclusive workplace and consider all potential employees without regard to any protected characteristic.
The Candidate Privacy Policy can be found here.
Job ID 14364466