Business Analyst - Process Mapping, Healthcare, TOM Up to £600 per day (Inside IR35 - Umbrella) London / Hybrid (3 days per week onsite) 6 Months My client is a high profile Healthcare organisation, who urgently require a Business Analyst with proven Process Mapping experience, to identify the "As-is" and "To-be" processes and help determine the necessary Target Operating Model (TOM), whilst partnering effectively with key stakeholders to translate business requirements into specific objectives. Key Requirements: Proven experience as a Business Analyst within the Healthcare / Clinical industry Demonstrable experience in Process Mapping and familiarity with a variety of Process Mapping tools (ie BPMN / UML) Previous working knowledge of defining Target Operating Models (TOM) Expertise in Requirements Gathering and documenting "As-is" and "To-be" processes Ability to demonstrate examples of previous experience focusing on Patient journeys and Staff journeys Excellent communication skills Exceptional Stakeholder Management skills Flexible approach towards onsite working (minimum 3 days per week) Nice to have: Working knowledge of CRM systems and ability to refine requirements (ie MS Dynamics) Experience of working on Programmes relating to legacy systems, mapping out what to keep etc Experience of working directly onsite in a Clinical environment Experience in Service Design Immediate availability Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)