We’re hiring experienced people to handle end to end Motor Insurance Complaints.
This role is fully remote.
What you’ll do
Speak with customers by phone and own each complaint to resolution
Gather facts, review outcomes, and arrange payments where needed
Manage your caseload to hit targets
Escalate concerns promptly and clearly
Self-allocate new cases and keep work moving.
What you’ll bring
Motor Insurance Complaints (at least 3 years’ experience)
Confident phone manner and taking of clear, concise notes
Strong judgement on when to escalate issues
Proven end-to-end complaints handling with a proactive approach.
Role type: Casual worker basis
If this sounds like you, send your CV and a short note on your motor complaints experience