Warehouse Supervisor £28,995 per annum depending on experience plus annual performance bonus and fantastic benefits 40 hours over 4 days, regular weekends and bank holidays required Learn about our products Take a look at our website Our Warehouse Supervisors The Ecommerce Warehouse Supervisor will work within the Ecommerce Warehouse overseeing the day-to-day operation of the Ecommerce fulfilment operation and providing cover for the Warehouse Manager. Responsibilities will include the smooth day-to-day execution of picking, packing and dispatching of Ecommerce orders, parcel carrier manifesting, goods in checking, system administration, stock counting, manpower planning and all aspects of warehouse operations and performance reporting. This role is critical in maintaining high standards of food safety and warehouse health and safety. Employing best-practice policies and procedures, the role holder will supervise activities, assign daily tasks, ensure all activities are completed on time and adopt a continuous improvement approach to processes Key Responsibilities: Lead and motivate the team to deliver accurate order picking, packed to our high presentation standards that will travel safely within the carrier delivery networks Picking, packing and dispatching of orders to Ecommerce customers Ensure the daily operational plan is executed to the agreed schedule and completed in full Manage the daily allocation of tasks to the team, monitor performance and discuss issues with team members where required Manage detailed goods in checks, capture all relevant information &40;e.g. temperature checks, best before dates, food safety details, etc.&41;, resolve issues with the internal production teams or communicate issues to the Buyer. This includes driving improvements in goods in check compliance, issue identification and accurate receipt of products into the warehouse and associated IT systems Generate the daily manifest files for next day parcel carrier, print labels and match to pick notes Complete system dispatching on a daily basis Ensure order picking accuracy KPIs are achieved and exceeded Ensure daily stock checks and cycle counts are completed as scheduled and stock variance KPIs delivered Deliver warehouse hygiene standards to required levels, HACCP completion and relevant health and safety checks are all completed and documented daily Work with the Inventory Control team to maintain an accurate stock and location record for all warehouse items Ensure manpower planning including Fourth HR maintenance is completed daily/weekly Adopt a continuous improvement approach to warehouse processes to increase productivity and reduce errors What we can offer A positive workplace environment with opportunities to develop both personally and professionally. Stay in shape with our complimentary use of our gym and wellbeing classes Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% of Spa Treatments. Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases. Discover exclusive perks with our Discounted hotel stays for staff, accompanied by a fantastic 30% discount at our restaurants. The opportunity to ensure your views are heard and shape the future of the business via our Employee Engine Room. Complimentary garden membership for the Newt and our partner gardens including the Eden Project, Kew Gardens and The Lost Gardens of Heligan Complimentary meal whilst on shift, created using fresh produce from our estate by our dedicated staff food chefs We value your hard work and recognise your achievements through our colleague recognition programme “Newt Awards” with the opportunity to achieve a variety of amazing rewards including a complimentary Hotel Stay. Support from our Employee Assistance Programme for both yourself and your family What we're looking for Proven track record experience in warehouse or operations supervision Food hygiene experience including allergens Proven warehouse IT systems experience Intermediate Excel skills Proactive with great interpersonal skills and ability to communicate with team members and stakeholders Full driving license Optional experience as a bonus factor: Sage system FLT certification – Counterbalance, Flexi-truck and pallet stacker/PPT