Workplace Experience Coordinator / Porter Job ID 241413 Posted 06-Oct-2025 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management Location(s) Brighton - England - United Kingdom of Great Britain and Northern Ireland Job Summary The Workplace Experience Porter prime role is delivering support to the WPE co-ordinators team in the setup of meeting rooms and ensuring the work areas and meeting rooms are always well presented. This position is divided into two core roles: Portering and Office Ambassador. Portering You will make sure that all set ups for meeting rooms, conference rooms and the town hall are done as requested and on time. This involves arranging and moving tables and chairs as requested and managing diaries to ensure the timely set up and dismantle of all spaces. You'll make sure that the rooms are always kept in the best possible order, liaising with cleaners, facilities, engineers, and other departments as deemed necessary. Office Ambassador You will be carrying out regular floor walks to ensure the work areas, collaboration spaces, flex offices and meeting rooms are well presented, up to standard and in good working order. If colleagues raise issues with their workspace on Slack, you'll engage with them and go and visit them at their desks to assist them. You will look out for and report any maintenance issues and hazards and ensure that the 'clear desk' policy is adhered to. You are encouraged to find ways to enhance and improve the office areas, and to be more sustainable and eco-friendlier. You will also be assisting in managing lockers & cabinets and stationery cupboards and carry out monthly checks of the AEDs and First Aid Kits. You'll ensure that signage around the office is up to date and install nameplates. You'll also be providing tours to first time visitors and new staff members. Essential Duties and Responsibilities Displays a warm, friendly, professional greeting to all colleagues and visitors. Proactively engages and introduces themselves throughout the workplace. Collaborate and work closely with the housekeeping, security and maintenance teams to deliver an unparalleled experience to colleagues. Responsible for ensuring meeting rooms, pantries, and collaborative spaces are always up to standard, including proper setup, functionality of equipment, and stocked supply inventory. Responds to all colleague requests and complaints promptly in a friendly and professional manner. Maintains accurate records of service requests and status. Provides coordination and support for delivery of Colleague Workplace Services. Responsible for always maintaining awareness of the colleague workspace. When applicable, submit maintenance requests and/or communicate with appropriate partners to address issues accordingly. Assist and support other departments, contractors, and colleagues with ad-hoc tasks within your job remit. To work within the CBRE company guidelines to provide the client's internal and external customers with supportive, efficient, and a professional service. Person Specification This is an entrance level position which would suit someone who is interested in a career in front of house or meetings and events. Previous experience is not required. We are looking for an energetic, motivated individual with an outgoing and friendly personality. Highly organised with outstanding attention to detail and ability to work under their own steam. Tenacious, collaborative spirit with a strong customer focus. Strong communication skills and the ability to think on your feet. Excellent interpersonal skills. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)