Graduate Customer Service Executive – Your Career Launchpad with Joloda Hydraroll
Are you a graduate with strong business-to-business (B2B) customer service experience?
Are you looking to take your next step with a global industry leader that values growth, innovation, and development?
If so, this could be the opportunity you've been waiting for.
We're hiring a Customer Service Executive to join our growing, supportive team at Joloda Hydraroll – a company that's been innovating world-class load handling solutions for over 60 years.
This isn't just a job – it's a launchpad for your career, offering real scope for learning, progression, and impact.
About the Role
As a Customer Service Executive, you'll be at the heart of our business – the first point of contact for customers and the vital link between sales, production, engineering, and logistics.
Your mission? Deliver excellent service, solve problems with a strategic mindset, and help drive improvements that enhance the customer experience.
What You'll Do
1. Handle calls and emails with professionalism and efficiency.
2. Support customers with queries on pricing, delivery, and spare parts.
3. Work closely with internal teams to ensure smooth operations.
4. Create shipping documents and liaise with international couriers.
5. Manage key accounts and hand...