Business Systems Manager
TheBusiness Systems Manager is an exciting new role to lead the development and management of our corporate systems, driving reporting and impactful dashboards.
At the core is Zoho One, supporting CRM, PMO, analytics, and more - you’ll maximise its potential, harmonise data, and explore innovative tools like AI and population health systems to optimise functionality and boost productivity.
Strong data and analytics expertise is essential to deliver business intelligence and assurance reporting. Acting as a catalyst for change, you’ll engage stakeholders, collaborate across the Health Innovation Network, and liaise with our Zoho One partner for system development.
This role is offered on a 12 month fixed term/secondment basis due to HIEM only receiving funding year on year (please ensure you obtain prior line manager approval for secondment consideration). Interviews including a short test will be completed in person at our offices in Nottingham during January 2025.
* Lead the design and optimisation of HIEM’s corporate systems with a strong focus on managing and enhancing Zoho One.
* Transform data into actionable insights by developing dashboards, assurance reports, and visualisations in collaboration with our Analytics Team.
* Oversee commissioner reporting, project metrics, and PMO processes, providing corporate oversight and creating clear, compelling documentation for diverse audiences.
* Act as the main point of contact with our Zoho One Partner for system configuration and improvements.
* Champion system optimisation and continuous improvement as the lead for Zoho One Working and Champions Groups, ensuring technology empowers efficiency and excellence across the organisation.
We are one of 15 Health Innovation Networks around England that operate as the innovation arm of the NHS. We bring together partners from all sectors involved in health and care to identify, test and spread new technologies and better ways of working. We save the NHS money, generate economic growth, empower health and care staff, and improve lives for patients. We work closely with our health and care stakeholders to establish their priorities then provide support. As part of a national network, we import evidenced solutions from other Health Innovation Network regions and export our successful East Midlands programmes on a national basis. Our overarching aim is always to make a difference for patients. To find out more, visit the ‘About Us’ and ‘Join our Team’ sections of our HIEM website.
HIEM is a hybrid working organisation with staff working a combination of home and office working. Our office is based in Nottingham, in-person attendance frequency is as required by your line manager as relevant to your role and is also required for regular Town Hall meetings (approximately 2-4 a year). Travel across the East Midlands may also be expected as part of this role. This role is offered as full-time, fixed term/secondment and will be subject to a six month probationary period.
This advert closes on Monday 29 Dec 2025
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