Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

Customer service coordinator

Warrington
Customer service coordinator
£28,000 - £30,000 a year
Posted: 8h ago
Offer description

Customer Services Coordinator Salary: £Competitive Location: North West Posting date: 09 Jul 2025 About the role Customer Services Coordinator North West Region Miller Homes is a respected national homebuilder with an established reputation for building outstanding quality family homes and providing excellent customer service. We believe in building homes safely, in a way which is considerate to the environment and delighting our customers with a product and experience which recognises that buying a new home is a significant lifetime purchase. That is The Miller Difference. We are looking to recruit a full time Customer Services Coordinator to join our Customer Services team based in our North West office reporting to the Senior Coordinator and Regional Customer Services Manager. You will be responsible for providing a full range of customer service support across the area, working closely with staff in the Customer Services team, liaising with our customers and contractors as well and other staff within the wider business. You should possess a passion for providing exceptional customer service and have exceptional communication skills. You will also need to have good IT and organisational skills and be able to manage your own workload whilst working as part of this vital team. A good telephone manner and problem solving skills are essential in this role. Key Functional Areas * Ensure contact is made with every customer following legal completion and maintain regular contact throughout the 24 month NHBC warranty period * Effective and professional communication with customers to correctly manage customer expectations. * To issue Miller documentation as and when required or requested to assist the homeowner in the use and understanding of their new home * To ensure accurate and speedy data input into the customer service operating system, Salesforce. * Ensure the correct and effective co-ordination of remedial tasks with geographical radius. * Create positive working relationships with colleagues paying specific attention to Sales and Production, to enable smoother transition and completion of remedial tasks. * Effective communications with contractors and other third parties to ensure SLA compliance * Deal effectively with all incoming communications such as telephone calls, messages, emails and texts. Record on the system in a timely manner within charter timescales. * To act professionally, courteously and with dignity at all times with customers, internal colleagues, external colleagues and subcontractors alike. to uphold the core values of the business, in a pressurised environment. * To focus on costs against budget and ensure that contra charges are in place with the relevant paperwork. * A strong understanding of Microsoft Word and Excel is required with good administrative skills. Client and company confidentiality is also essential

Apply
Create E-mail Alert
Job alert activated
Saved
Save
Similar job
Temporary customer service coordinator
Warrington
Temporary
Michael Page Sales
Customer service coordinator
Similar job
Customer service coordinator
Manchester
Johnson Controls, Inc.
Customer service coordinator
Similar job
Customer service coordinator – clothing & textiles (tgn5288) – excellent £ doe
Manchester
Tagged Resources
Customer service coordinator
See more jobs
Similar jobs
Service jobs in Warrington
jobs Warrington
jobs Cheshire
jobs England
Home > Jobs > Service jobs > Customer service coordinator jobs > Customer service coordinator jobs in Warrington > Customer Service Coordinator

About Jobijoba

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location
  • Jobs by Keywords

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2025 Jobijoba - All Rights Reserved

Apply
Create E-mail Alert
Job alert activated
Saved
Save