Construction - Sales and Data Support Analyst
Application Details
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Job Description
CRM Administration
* Maintain, update, and manage the CRM database to ensure all customer, opportunity and sales pipeline information is accurate and up to date.
* Support the setup and maintenance of workflows, data fields and reporting structures within the CRM.
* Ensure data integrity through regular validation and cleansing activities.
* Act as the point of contact for CRM-related queries and support.
Data Analysis & Reporting
* Extract and analyse data from the CRM to provide management with clear, actionable insights.
* Create and maintain dashboards in Power BI (or Excel) to visualise key metrics such as sales performance, conversion rates, customer engagement and pipeline health, revenue forecasting and trend analysis.
* Maintain real‑time reporting on pipeline strength, bid status and conversion likelihood.
* Develop regular reports (weekly, monthly, quarterly) for internal stakeholders and client reviews.
* Interrogate data to identify trends, anomalies and opportunities for process improvement.
* Proactively flag risks or discrepancies to leadership.
* Enable fact‑based confidence in commercial outlook and data‑led decision‑making.
Sales Administration Support
* Support tendering and quotation processes by collating and presenting relevant sales data.
* Assist Sales Director & Sales Leads in the collation of data and market information to make informed decisions on the qualification of sales leads according to Group strategy.
* Track and monitor opportunities, bids and contract renewals.
* Coordinate with procurement, finance and operations teams to ensure data alignment and accurate reporting.
* Assist with document control, scheduling and communication for the sales and client account management teams.
* Track actions, handovers and deadlines to ensure every opportunity is delivered and action dates are not missed.
Stakeholder Engagement
* Act as a trusted partner to internal sales, tendering and delivery teams in sales administration and data analytics.
* Ensure an integrated approach between sales, tendering, operational delivery and other functional areas within the Group in accordance with Group SOPs.
* Promote collaboration across teams and spot opportunities for Group synergies.
* Ensure a consistent approach across all market verticals and geographic locations.
* Represent Glanua in a positive and professional manner both internally to key stakeholders and externally to prospective clients/consultants.
Key Skills & Competencies
* Strong data management, reporting and analytical skills.
* Proficiency in CRM systems (e.g., Salesforce, HubSpot, Dynamics or similar).
* Skilled in Power BI, Excel and data visualisation tools.
* Excellent attention to detail and data accuracy.
* Strong organisational and communication skills.
* Ability to translate raw data into meaningful insights and visual presentations.
Sector: construction
Career Level
* Not Required
Candidate Requirements
Essential
* Minimum Experienced Required (Years): 2
* Minimum Qualification: No Qualification
Desirable
* Ability Skills: Administration, Communications, Computer Literacy, Customer Service
* Competency Skills: Problem Solving, Teamwork, Time Management, Working on own Initiative
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