Venue Manager / Operations Manager- Food, Drink and Leisure Complex Sunderland.
Adkins & Cheurfi Recruitment are delighted to be recruiting for an experienced Venue Manager on behalf of a vibrant hospitality venue in Sunderland. This is a fantastic opportunity for an experienced hospitality professional to oversee a unique multi-outlet venue and support a large team.
Key Responsibilities:
Act as the primary point of contact for all operational matters on site, ensuring issues are resolved efficiently and professionally.
Oversee staffing rotas across multiple bars, ensuring appropriate cover, compliance with working time regulations, and optimal service delivery.
Work closely with company Directors to support strategic objectives, operational planning, and continuous improvement across the venue
Collaborate with the Events team to coordinate event set-ups and breakdowns, ensuring smooth execution and exceptional guest experiences.
Take full responsibility for site compliance, including health & safety, licensing, and adherence to company policies and legal requirements.
Manage HR processes for new starters, including recruitment support, onboarding, inductions, and ongoing staff engagement.
Liaise with entertainment providers, suppliers, and production teams to coordinate event builds, technical requirements, and schedules.
Oversee stock control and stock-taking procedures, maintaining accurate records and supporting cost control and profitability.
Actively promote the venue as a unique hospitality and events destination in Sunderland, championing its brand, culture, and customer experience.
About you:
Proven experience in a hospitality, events, or venue management role, ideally within a multi-bar or high-volume environment.
Strong leadership and people management skills, with the ability to motivate, develop, and manage diverse teams.
Excellent organisational and time-management abilities, capable of juggling multiple priorities in a fast-paced setting.
Confident rota planning and staffing management experience, with a clear understanding of labour control and compliance.
Solid knowledge of health & safety, licensing laws, and site compliance within the hospitality sector.
Experience supporting HR processes, including onboarding, inductions, and staff engagement.
Strong communication skills, able to work collaboratively with Directors, event teams, suppliers, and external partners.
Experience liaising with entertainment providers, production teams, or event suppliers is highly desirable.
Commercial awareness, including stock control, stock taking, and cost management.
Passion for hospitality and events, with a genuine enthusiasm for creating standout guest experiences.
Strong brand awareness and confidence in promoting the venue as a leading hospitality and events destination.
Further information to be disclosed upon shortlisting.
The Legal Stuff:
Adkins & Cheurfi Recruitment is acting as an Employment Agency in relation to this vacancy. All candidates registering with Adkins & Cheurfi Recruitment must provide proof of identity, eligibility to work in the UK, and any relevant qualifications and references.
Unfortunately, no sponsorship is available with this role