Job Description Lettings Administrator Dover £26,500 – £27,500 Full-time – 5 days per week Includes every other Saturday (day off in the week when worked) PSM Recruitment is looking for a highly organised and capable administrator to support a busy lettings team in Dover. This role is ideal for someone who thrives on structure, enjoys keeping things running smoothly, and can confidently step up to support with viewings when required. You’ll play a key part in keeping the department efficient, compliant, and delivering a great customer experience. WHAT YOU’LL BE DOING • Providing full administrative support to the lettings function • Managing records, compliance & tenancy documentation • Handling enquiries via phone, email & in person • Coordinating appointments and property viewings • Supporting day-to-day lettings operations • Conducting viewings when required • Ensuring a smooth and professional customer journey WHAT WE’RE LOOKING FOR • Strong admin and organisational ability (this is key) • Confident IT user with good attention to detail • Excellent communication skills • Comfortable dealing with a range of people and situations • Able to step up and take ownership when needed • Positive, proactive attitude • Full UK driving licence preferred ABOUT YOU • Highly organised and reliable • Calm, professional and approachable • A team player who supports others • Willing to learn and develop within lettings This is an excellent opportunity and if you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.