Operations Coordinator
North Scotland
Permanent
Full Time – Mon-Fri (8-5)
Salary up to £28K (DOE)
PLEASE ONLY APPLY FOR THIS ROLE IF YOU LIVE IN NORTH SCOTLAND AND YOU DRIVE!
Our client, a well-established and rapidly growing FMCG company, is seeking a proactive and organised Operations Co-Ordinator to join their team in North Scotland.
This is an exciting opportunity for someone to play a key role in the smooth day-to-day running of a busy depot, supporting the Depot Supervisor to ensure excellent customer service and operational efficiency.
Duties for this role include:
Assist the Depot Supervisor in the day-to-day operations of the depot.
Maintain stock accuracy across the site and regularly updating in-house system.
Ensuring compliance with established administrative procedures.
Ensuring all orders are processed accurately.
Deliver outstanding customer service to both new and existing customers.
Respond promptly and professionally to enquiries via phone and email.
Liaise effectively with internal sales and administration teams to support stock planning and customer requirements.
Welcome and assist customers and visitors to the depot in a professional and friendly manner.
Support the Depot Supervisor in ensuring site-wide compliance with company policies and procedures.
Candidates will need to meet the following requirements in order to apply for this role:
Previous experience in operations, logistics, or depot-based role (FMCG experience preferred).
Confident communicating over the phone and face to face with internal and external parties
Able to work as part of a team
Strong minded and able to adhere to tight deadlines within a fast- paced environment
Excellent verbal and written skills
Exceptional telephone manager
Meticulous attention to detail
Strong organisational and communication skills.
Excellent attention to detail and a proactive approach to problem-solving.
Confident working both independently and as part of a team.
Comfortable using stock management systems and general office IT tools (e.g. Microsoft Office Suite).
A positive, customer-focused attitude.
If you feel this is the right role for you then apply now! This is an exciting opportunity to join a great company, who pride themselves on their training (with some internal courses offering a professional qualification) as well as some amazing benefits and a great team culture.
This role is being handled by Nicole Howe, Recruitment Consultant for Pearson Whiffin Recruitment.
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