G1 housing assistant

South Lanarkshire, United Kingdom

Job Description

ACTUAL CLOSING DATE: Applications must be received by 28 June 2026 at 11:55 PM

Location: Brandon Gate, Hamilton

Hours: 21 hours per week, Permanent

Work Pattern: to be discussed at interview

Salary: £15,110 - £17,015 per year

An exciting opportunity has arisen for someone who has excellent customer care and communication skills. The role of Housing Assistant undertakes a wide range of clerical duties including word processing, filing and photocopying. It also involves working within a busy locality housing office, supporting Housing Officers and providing advice to tenants and customers, making a direct impact on the local community and our service users.

You will be required to demonstrate the ability to organise and prioritise your workload, respond to changing priorities, and contribute effectively to team goals and projects. You should have a good working knowledge of Microsoft Word and Excel and be able to use all relevant IT systems and software applications.

Due to the post being in a front‑line service, the successful candidate should demonstrate a commitment to the principles of customer care, effective communication, and interpersonal skills. The role requires a high level of confidentiality.

The Housing Assistant role offers opportunities to gain skills and experience in a front‑line and diverse housing environment, and to progress your career within Housing Services.

Responsibilities

• Assist Housing Officers with clerical tasks such as word processing, filing, and photocopying.
• Provide advice to tenants and customers, supporting the delivery of services.
• Maintain accurate records and use relevant IT systems.
• Adhere to confidentiality and professional standards.

Qualifications

• Proven experience in a customer‑facing role with excellent communication skills.
• Strong organisational and prioritising abilities.
• Proficiency in Microsoft Word, Excel and other office software.
• Demonstrated commitment to customer care principles and confidentiality.

Benefits

• Enrolment in award‑winning local government pension scheme.
• Salary sacrifice shared‑cost AVC scheme to increase pension pot.
• Up to 33 days annual leave.
• Up to 10 days public holiday entitlement.
• Flexible working and leave, maternity/paternity leave, enhanced leave.
• Employee discounts, including cinema discounts.
• Cycle to Work Scheme, physiotherapy, employee assistance programme.

Equal Opportunities and Inclusion

The Council is committed to fostering equality, diversity and inclusion in its workforce. We welcome applications from all sectors of the community, including under‑represented groups. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria. We also support the armed forces community and guarantee an interview for service leavers, their families, veterans, and reservists who meet the essential criteria.

Job Information

• Job Identification: 4861
• Posting Date: 06/12/2026
• Application Deadline: 06/28/2026 at 10:55 PM
• Job Schedule: Part time
• Location: BRANDONGATE, HAMILTON, ML3 0XB, GB

About Us

South Lanarkshire Council is the unitary authority serving the South Lanarkshire council area in Scotland. The council has its headquarters in Hamilton, employs 16,000 staff, and has a budget of almost £1bn. The council covers a large and varied geographical territory, including rural and upland areas, market towns such as Lanark, Strathaven and Carluke, and the urban burghs of Rutherglen, Cambuslang and East Kilbride.

Our vision is to create a strong and dynamic economy where businesses, communities and residents achieve their full potential and prosper. This is pursued through three interrelated themes: People, Place, and Business.