Are you excited by the opportunity to operate at the heart of GSK’s UK Commercial organisation? Are you passionate about leading people, driving innovation, and embedding a high‑performance culture?As Senior Director, Business Strategy & Operations for UK Commercial you will play a critical, highly visible role in shaping the future of GSK UK. You will lead a diverse, high‑impact organisation across performance, strategy, insights, capabilities, and operations, with accountability for driving excellence and delivering against our ambitions for growth & delivering our exciting new launches. You will be a driving digital transformation, including AI acceleration to unlock enhanced impact and efficiencies across the organisation in line with core operations and processes.This role partners directly with the UK Commercial General Manager and UKLT. You will help steer the UK business through data‑driven insights, operational excellence, and strategic clarity—ensuring the organisation is aligned, performing, and accelerating delivery against our objectives.Our Mission & VisionMission:To unleash excellence and drive growth across the UK organisation—elevating performance, accelerating strategic progress, and enabling teams to operate at their very bestVision:To be proactive performance enhancers—constantly hunting opportunities to make the boat go faster .We unlock insights, modernise operations, build capability, and create the conditions for high‑performance teams to win.Core Areas of Leadership & FocusYou will lead the UK Commercial organisation in the following areas of focus:Driving digital transformation, including AI acceleration to enhance effectiveness & efficiencies across all core areas of focusEnhancing our infield competitiveness through all aspects of Sales Force Effectiveness (SFE) and Sales Force Incentives (SFI) including maximising effectiveness in our high impact channels such as HCP MeetingsSupporting customer‑facing teams with core platforms and processes (Veeva, NBA, etc.) whilst innovating to ensure future fitnessDriving enterprise‑wide capability uplift across commercial, analytical and execution excellenceEmbedding global data, analytics, and market research into UK strategic and operational needsDriving a data‑driven mindset and enabling predictive, diagnostic, and AI‑enhanced insight generationLeading the UK Performance Management Process, ensuring a strong, transparent performance cultureOwnership of the UK Commercial Governance FrameworkEnsuring safe, compliant, and high‑quality commercial operations…………………………………………………………………….Chief of Staff to the UK Leadership TeamYou will act as a strategic integrator and orchestrator for the UKLT:Strategic thought partnering for the UK GM and UKLT to identify organisational wide opportunities to enhance UK performanceCoordinate monthly UKLT meetings, setting agendas and facilitating effective discussionLead Monthly Performance Review (MPR) preparations with RegionPartner across the UKLT to ensure decisions are followed through to impactLead preparation for senior leader country visits, working closely with global/regional Chiefs of StaffDriving continuous improvement in operating rhythms, routines, and performance discussionsThis component requires exceptional organisational influence, strategic intuition, and an ability to create clarity and alignment across senior stakeholders.…………………………………………………………………Basic QualificationsBachelor’s degreeSenior commercial experience within the pharmaceutical industryDemonstrated success leading commercial or operational teamsProven ability to build strong relationships with senior stakeholdersExperience working cross‑functionallyExperience in omnichannel and digital transformationStrong communication and interpersonal skillsDemonstrated problem‑solving capabilityStrong data acumen and proficiency with platforms (IQVIA, PowerBI, Azure)Experience with transformation & change managementPreferred QualificationsExperience across local, regional, and/or global pharmaceutical rolesGlobal/Regional exposureMBA or equivalent strategic/leadership qualificationOverall ImpactThis role is a unique opportunity to shape the performance, strategy, and operating rhythm of one of GSK’s most important markets. You will build the conditions for organisational success—strengthening insights, capabilities, operations, governance, and strategic clarity—while empowering teams to deliver excellence and growth.Why GSK?Uniting science, technology and talent to get ahead of disease together.GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive.We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at UKRecruitment.Adjustments@gsk.com where you can also request a call.Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide.Important notice to Employment businesses/ AgenciesGSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/
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