Account Manager Job Description
As an Account Manager, you are the face of Hilti and the foundation of our direct sales model. This role involves having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
Who is Hilti?
Hilti is a company dedicated to innovation that improves productivity, safety, and sustainability in the global construction industry and beyond. We foster strong customer relationships to create products and solutions that make construction better. Our global team of 34,000 employees across more than 120 countries explores possibilities, leverages potential, owns personal development, and builds lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
What does the role involve?
* Visiting sites and customers in the field, asking open questions to understand their needs, and providing tailored solutions.
* Demonstrating innovative products and state-of-the-art software to customers on-site.
* Developing 'focus' customers by building relationships and uncovering new business leads.
* Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.
What do we offer?
* A passionate, inclusive global team and a supportive, performance-driven culture.
* Extensive onboarding, training, and companywide events in Manchester.
* Incentives for top performers, including trips to destinations like New York City, Milan, and Miami.
* Minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
* Private healthcare, life insurance, wellbeing support, a 6% pension contribution, company vehicle, fuel/charging card, laptop, and mobile phone.
* A £2,000 reward for referring successful candidates.
What you need is:
* Customer-facing/sales experience in any industry.
* A solution-oriented approach to uncover customer pain points and needs.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to meet all levels of customers.
* Drive, motivation, curiosity, and excellent organizational skills.
* Essential: Full manual UK driving license; points and expiry dates should be disclosed if applicable.
Who should apply?
We welcome applicants with diverse backgrounds; previous experience in sales or construction is not mandatory. Success depends on teamwork and ability. Please apply for only one role, and if suitable, you will be assigned to the best fit.
Apply via the 'Apply Now' button, upload your CV, and answer brief questions. The process takes around 90 seconds. If qualified, you'll complete an online assessment and a short video interview. Be sure to check your junk mail for invitations.
For support, contact [emailprotected]. The process includes an interview with a Regional Manager, a day-in-the-life 'field ride,' and a final interview with a Sales Director. Travel expenses are covered.
If no immediate role matches, you'll be kept in our talent pool for future opportunities. We value diversity and are an equal opportunity employer.
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