Posted: 21h ago
The role
A great customer relationship can be the difference between a client simply using a solution and truly getting value from it, and this Account Manager opportunity puts you right at the centre of that success.
You'll join a growing specialist technology business where your ability to build lasting partnerships, drive customer engagement and identify opportunities for growth will have a direct impact on both client satisfaction and long-term business performance.
What's in it for you
Salary of £40,000 - £45,000
25 days holiday plus bank holidays
Life insurance cover
Company pension scheme
Free on-site parking
Join a close-knit and growing business where your contribution is highly visible
Your responsibilities as Account Manager
Manage a portfolio of established customers following implementation and deployment
Act as the primary point of contact for ongoing support and relationship management
Monitor engagement levels and account performance to support retention and continued success
Gather customer feedback and usage insights to support product and service improvements
Identify opportunities to increase system adoption and expand service utilisation
Work closely with internal teams to ensure a seamless customer experience
What we're looking for in an Account Manager
Previous experience in account management, customer success or client services
Experience within a technology, software, SaaS or solutions-based environment
Strong communication skills across phone, email and face-to-face interactions
Experience using CRM systems, business software and Microsoft Excel
Ability to manage multiple customer priorities while maintaining attention to detail
Working Hours: Monday to Friday, 9:00am – 5:00pm
If you're looking for an opportunity where you can build meaningful customer relationships and make a genuine impact, apply today for this Account Manager position.
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