Overview
Operational leadership role focused on managing a fast-paced warehouse operation central to delivering M&S food products. You will own daily performance to meet service, safety, and people targets in a high-volume environment.
Responsibilities
* Operational Leadership: Own the daily performance of your section, ensuring service, safety, and people targets are consistently met. Oversee a fast-paced warehouse operation.
* People Management: Lead, coach, and develop a team of colleagues; deliver feedback, manage performance, conduct return-to-work interviews, and support onboarding and training compliance.
* Continuous Improvement: Identify operational gaps, spot risks, and drive improvement initiatives; bring innovation and leadership to improve processes and embed best practice.
* Safety First Culture: Be a visible leader in upholding a safe, compliant, and inclusive workplace where every team member can thrive.
About the Site
Gist Enfield is a key logistics hub for the M&S Food network, spanning 217,000 sq. ft and running 24/7 operations. We are part of M&S\'s evolving supply chain, aiming for a greener, faster, and more inspiring future.
Role Fit
Ready to Step Up? If you are a Warehouse Team Manager or experienced leader seeking your next challenge, apply now to join a growing, progressive business with autonomy to lead and the support to grow. Upon application, you will be contacted for an initial introduction call to discuss the role and next steps. We reserve the right to close a vacancy early in case of high response or changes in priorities. Gist aims to be an inclusive organisation; if you require reasonable adjustments to any part of our recruitment process, please share those requirements when completing your application. We will strive to ensure your needs are met to provide a fair assessment process.
Qualifications
* Previous experience in a warehouse or logistics team management role; comfortable leading people in a high-volume, time-sensitive environment.
* Strong communication skills, a structured approach to problem-solving, and confidence in making operational decisions.
* A people-first leadership style; you set the tone and culture for your team.
* Ideally, familiarity with warehouse management systems (WMS) and data-driven performance tracking.
Benefits
* Salary up to £40,500 (Including London Weighting Allowance and shift allowance)
* 20% M&S discount on most items
* 28 days annual leave (20 days + bank holidays) rising with length of service
* Discounted healthcare cash plan
* Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4x salary)
* Amazing perks via our app to major restaurants and retailers
* Well-being support including Employee Assistance Programme
* Tailored induction and training schemes for development
* Cycle to work scheme
* Supportive team and collaborative environment
EEO/Accessibility
Gist is committed to inclusion and equal opportunity. If you consider yourself to require reasonable adjustments to any part of our recruitment process, please share those requirements when applying; we will make every effort to ensure a fair and transparent process.
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