Hackajob is collaborating with Heathrow to connect them with exceptional professionals for this role.
Description
Within Heathrow’s Business Services function, The Operations Team member is required to be a dynamic and flexible resource supporting the delivery of the end-to-end Operations Team service, with a specific focus on facilities management, equipment management, and mail room services.
This 12 month FTC will require the successful candidate to work on-site 5 days per week.
Responsibilities
* Deliver general facilities support to maintain a safe, well‑functioning working environment across the centre.
* Manage daily electronic document processes, including inbound/outbound mail and archiving to digital formats.
* Support IT equipment provision through asset deployment, stock control, and basic end‑user troubleshooting.
* Provide high‑quality administrative support for Operations projects within the centre.
* Work with internal customers to resolve service issues and identify opportunities for improvement.
* Escalate issues when required and assist with additional queries or initiatives as needed.
Qualifications
* Competence working with Microsoft Office, specifically Word and Excel
* Committed to the delivery of excellent customer service, evidence through working in a previous customer service role
* Proven ability to take ownership and work on own initiative
* Ability to maintain resilience when dealing with issues and complaints
Ideally, You’ll Also Have
* Previous administration and/or facilities experience
* Knowledge of applicable Health & Safety legislation
#J-18808-Ljbffr